Source:
http://beijing.qianlong.com/2020/0130/3629418.shtml
Epidemic counseling is on the rise
2020-01-30 01:09 Beijing Youth Daily
Source title: Outbreak psychological counseling shows an upward trend
Liang Hong, deputy chief physician of Beijing Huilongguan Hospital and deputy director of the Beijing Psychological Crisis Research and Intervention Center, introduced that the psychological crisis intervention hotline has received a large number of recent days. Although it is not possible to accurately count the number of cases related to the outbreak consultation in time, but from the feedback of the staff on duty See, the consultation in this area is on the rise.
Inquirer
Expressing anxiety and concern about the epidemic situation
Director Liang Hong introduced that among the callers who consulted, some clearly expressed anxiety, worry, or even panic about the current epidemic situation, while others fell into "whether they were infected" because they had minor symptoms such as cough and headache. In the mood. For the former, the operator will give a certain psychological counseling, and for the latter, if it is determined that there may be some symptoms in the other person's body, they will also advise the other person to go to the hospital for examination on the basis of psychological counseling, and inform them of some ways and Epidemic prevention methods.
It is understood that the well-known online psychological counseling platform "Simple Psychology" in the evening of January 26 based on the original psychological assistance hotline, opened a "guardian special line" psychological support hotline for the epidemic, to provide psychological help for people in the epidemic Provide speech services for emotional counseling, anxiety and depression.
The reporter from Beiqing Daily learned from the “simple psychology” that in the past two days, the hotline had received 300 electricity a day. The callers include patients' families, quarantined persons, front-line medical personnel and family members in Wuhan, ordinary citizens who are protected at home from all over the country, and people from Wuhan who cannot return home. Each person faces different situations.
In response to the needs of psychological counseling, "Simple Psychology" started to recruit psychological counselor volunteers to participate in the "Guardian Line" psychological support, and conducted operator training on alleviating the emotional distress caused by the epidemic. The hotline can provide visitors with services such as listening, relaxing, stabilizing emotions, clarifying problems and resolving stress, and inform them of some channels and methods for help.
Information overload and stress response
Lead not to be anxious because of anxiety
Director Liang Hong believes that the main cause of the current anxiety of citizens in the face of the epidemic comes from the excessive amount of information obtained, and the positive and negative emotions in these information have both, but they cannot be distinguished. Compared to SARS in 2003, the state of information explosion is more likely to cause anxiety and tension. At the same time, because most people are now in the state of home isolation and epidemic prevention, the scope of activities is limited. During this period, units, communities, and properties will strengthen the management and investigation of citizens' health conditions. This detailed grid work It will also cause people to have a kind of emotional fluctuation, which will cause anxiety.
"It is normal for this state to appear now. If you think that this state is abnormal and you don't accept it, it will cause greater psychological pressure. That is to say, anxiety is normal, but anxiety is a problem because of the anxiety. Director Liang Hong said, "For example, epidemic prevention propaganda requires washing hands frequently, but some people will wash it repeatedly and always feel that it is not clean. North China is dry and excessively hand washing will cause dry skin. At this time, if the heart starts Tangle, there will be problems. So, the key problem is to accept your current situation, so that you can relax. "
"Simple Psychology" also responded to interviews with reporters that the current source of anxiety for most people is mainly information overload and stress responses that cannot confirm whether they are safe after the outbreak. But in fact, people will only consider their own psychological problems when they are relatively safe. Therefore, for visitors who need psychological help at present, what they need most is to stabilize their emotions. The real need for more psychological help should be in the late stage of the epidemic, when psychological counseling will play a greater role.
Indulge yourself in eating and drinking
Instead increase anxiety
In response to the widespread anxiety, tension and worry in the current epidemic situation, Director Liang Hong believes that the best way is to accept the reality while doing some simple self-driving work.
The first is to maintain adequate sleep. Sleep can not only enhance the body's resistance and prevent the invasion of the virus, but also relieve anxiety. When you are separated from home, set a controlled schedule. Do not fall asleep at more than 12 o'clock in the evening, smoke less, drink less alcohol, and do not indulge in eating and drinking at home, otherwise you will increase anxiety.
At the same time, don't be completely immersed in the state of holding the mobile phone to brush the epidemic information at home. It is better to do some exercises, such as indoor radio exercises, yoga, stretching, Tai Chi, etc., which can alleviate the anxiety. In addition, you can make a list of yourself and do things that you usually do n’t have time to do, such as cleaning, finishing your closet, learning to cook or reading, or studying online.
It is important to pay special attention to the source and channel of the information when paying attention to the epidemic information. Many negative and false information will aggravate the anxiety. It is necessary to ensure that the source of the epidemic information is as legitimate as possible. When you find that your family or friends are more anxious, you can give them more positive information to help them build confidence. "For example, a woman who is worried about her daughter who is a medical staff member can tell her that although the virus is highly contagious, the mortality rate is not high. In addition to medical staff being infected because of inadequate prevention in the early stages, There are no more cases of infection. These positive messages can alleviate her anxiety. "
For different groups in the epidemic, "Simple Psychology" also conducted more detailed interpretation and suggestions in the psychological support hotline. The premise is that no matter what kind of people, when they are in anxiety, they should make self-judgment on their own anxiety level, such as whether the following anxiety symptoms appear: they cannot listen to the information outside the epidemic situation, pay attention to the epidemic situation information, do not want to rest, and talk to the doctor. Suffering from a state of "extreme empathy", avoiding places that cause traumatic memories, intolerance of any recreational activities, and physical symptoms such as headaches, weight loss or gain, sleep disturbances, cold sweating, memory loss, etc. Is caught in an excessive stress response. If a person's actual environment is safe and these symptoms persist for more than two weeks, you should seek medical treatment or seek a professional psychological counselor as soon as possible.
Text / Reporter Zhang Ziyuan
Coordinator / Sun Huili
service
Self-regulation methods vary from person to person
If the situation of “excessive anxiety” has not been reached, different groups can self-mediate according to their own situation.
Isolated people
There may be temporary overwhelmingness due to sudden restrictions on personal freedom, or there may be a sense of unknown, feeling depressed, lonely, and abandoned. At this time, there will be a "what if I am really infected with the virus" thought. What these people need most is to dispel such thoughts. If it is difficult to dispel them, you can use this thought to do other things to divert your attention. Do not always sit or lie, but let yourself "move". . Make a regular and stable work schedule. The sense of stability is very helpful to cope with the unknown. At the same time, to maintain communication with the outside world during quarantine, you can talk to yourself, record yourself, and maintain caring for others outside. Finally, we must adapt to the role of "isolated person". The short-term strange vision or interpersonal distance cannot be avoided, but it is not necessary to turn other people's ignorance into a tool to hurt themselves.
Family isolated
You may feel anxious and frustrated because you feel you can't help your family. At this time, you can encourage your family by phone to reduce their loneliness, but do not provide too much judgment or excessive explanation for their emotional response. At the same time, in addition to focusing on the physical needs of the isolated family members, they also need to focus on their spiritual needs. But keep in mind that this concern must be "moderate", and keep a certain degree of sensitivity when contacting the isolated family, to explore their moods and needs, or to understand their moods and needs directly.
Because they are more sensitive to external pressure or practice, symptoms may worsen under the influence of the epidemic information. Family members should pay more attention to their condition, so that patients are less exposed to the impact of the epidemic information.
Ordinary citizens staying in Wuhan epidemic area
It must be understood that "the virus is not quarantined, not Wuhan, nor is it from Hubei."
If you are over anxious and your sleep quality is poor, you must limit your access to relevant information. If you need to know the epidemic information, you can reduce the impact of images and exaggerated sentences through friends' retelling. At the same time, you can adjust your body and mind through deep breathing, meditation, yoga, hot baths, self-talk, and self-encouragement.
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Editor-in-chief: Ma Jian (QZ0014)
