Shiloh
Editor, Senior Moderator
Source: http://www.chinanews.com/sh/2020/01-23/9067714.shtml
Google translation:
Free refund for Wuhan trips: Heli epidemic prevention is a social consensus
January 23, 2020 03:59 Source: Beijing News
Free refunds for Wuhan trips: Heli epidemic prevention is a social consensus
■ Observer
When there is a special policy in a special period, in the face of the epidemic, it is necessary for all sectors of society to take up social responsibilities, work together to fight against the virus.
Near the Spring Festival, a new pneumonia epidemic has arrived unexpectedly. In order to deal with the virus and avoid going to areas with a large flow of people, try not to go to Wuhan, where the epidemic is more serious, without emergency affairs, and it has become the consensus of all sectors of society to fight against the epidemic. And for some travelers who have already booked tickets to Wuhan, should they be refunded? It is estimated that in the past two days, many people encountered this little trouble. Wuhan is one of the largest transportation hubs in China. Passenger traffic during the Spring Festival can be imagined. However, this little worry has been resolved.
On January 21, the Civil Aviation Administration issued a notice requesting all transportation airlines to request refunds for passengers who have purchased tickets for flights to Wuhan for free; free of charge for refunds of train tickets to and from Wuhan and high-speed rail tickets . On the same day, Ctrip, Feizhu, Qunar.com, Meituan.com and other online travel platforms also said that during the Spring Festival, hotels, tickets, and car orders in Wuhan will be canceled without loss.
当 When there are special practices in special times, this not only reflects the commercial flexibility of the management department and the enterprise platform, but also reflects the emergency response capabilities of the business. Companies that have a sense of market and business intelligence will do something.
The spread of the epidemic is irrespective of the region and the population. The fight against the epidemic requires the cooperation of the entire society. This also requires that all walks of life, whether individuals or institutions, enterprises, platforms, contribute their own strength. Do what you can in your own professional and professional fields.
Moreover, we analyze the phenomenon of refunds in this special situation, and it is easy to sort out a logical line: Many people's refunds are not due to personal reasons, but the special circumstances have changed, so that individuals have to make refunds accordingly. Strain. It would be unreasonable for individuals to bear the cost caused by this objective factor.
许多 For many travelers with insufficient economic conditions or conservative consumption habits, the refund fee of tens of dollars may be the last weight that prompted him to make a "gritted tooth" decision. And if there is no worry about the refund fee, it looks like a straw is placed on the balance of choice. Without loss, it simply gives up travel.
To some extent, the requirements of the Civil Aviation Administration are also a measure of benefiting the people; the choice of enterprises is a kind of responsible performance, which is also part of social responsibility. Lost a portion of the "rebate fee" income, but won consumer praise and social praise.
From the perspective of the managers, through this move, they are also expressing a position: to comfort and guide people to try not to go to Wuhan and try not to go out in Wuhan.
Not only long-distance travel service companies, but also e-commerce platforms have announced that all merchants selling masks on its platform will not allow price increases and provide special official subsidies for mask products; online car companies also start emergency plans In addition to similar cancellation-free measures, there have also been measures to distribute masks and disinfectant solutions to Wuhan's ride-hailing drivers.
All these reflect the market rationality of the enterprise. If you do it, you will get extra points. If you do n’t do it, you may get spit out. Why not? And other industries such as shopping malls, restaurants, cinemas and other crowds can also have corresponding "supernormal" measures to cooperate with epidemic prevention and control.
In front of the epidemic, social responsibility is the best advertising marketing. This is an exam and a test.
Google translation:
Free refund for Wuhan trips: Heli epidemic prevention is a social consensus
January 23, 2020 03:59 Source: Beijing News
Free refunds for Wuhan trips: Heli epidemic prevention is a social consensus
■ Observer
When there is a special policy in a special period, in the face of the epidemic, it is necessary for all sectors of society to take up social responsibilities, work together to fight against the virus.
Near the Spring Festival, a new pneumonia epidemic has arrived unexpectedly. In order to deal with the virus and avoid going to areas with a large flow of people, try not to go to Wuhan, where the epidemic is more serious, without emergency affairs, and it has become the consensus of all sectors of society to fight against the epidemic. And for some travelers who have already booked tickets to Wuhan, should they be refunded? It is estimated that in the past two days, many people encountered this little trouble. Wuhan is one of the largest transportation hubs in China. Passenger traffic during the Spring Festival can be imagined. However, this little worry has been resolved.
On January 21, the Civil Aviation Administration issued a notice requesting all transportation airlines to request refunds for passengers who have purchased tickets for flights to Wuhan for free; free of charge for refunds of train tickets to and from Wuhan and high-speed rail tickets . On the same day, Ctrip, Feizhu, Qunar.com, Meituan.com and other online travel platforms also said that during the Spring Festival, hotels, tickets, and car orders in Wuhan will be canceled without loss.
当 When there are special practices in special times, this not only reflects the commercial flexibility of the management department and the enterprise platform, but also reflects the emergency response capabilities of the business. Companies that have a sense of market and business intelligence will do something.
The spread of the epidemic is irrespective of the region and the population. The fight against the epidemic requires the cooperation of the entire society. This also requires that all walks of life, whether individuals or institutions, enterprises, platforms, contribute their own strength. Do what you can in your own professional and professional fields.
Moreover, we analyze the phenomenon of refunds in this special situation, and it is easy to sort out a logical line: Many people's refunds are not due to personal reasons, but the special circumstances have changed, so that individuals have to make refunds accordingly. Strain. It would be unreasonable for individuals to bear the cost caused by this objective factor.
许多 For many travelers with insufficient economic conditions or conservative consumption habits, the refund fee of tens of dollars may be the last weight that prompted him to make a "gritted tooth" decision. And if there is no worry about the refund fee, it looks like a straw is placed on the balance of choice. Without loss, it simply gives up travel.
To some extent, the requirements of the Civil Aviation Administration are also a measure of benefiting the people; the choice of enterprises is a kind of responsible performance, which is also part of social responsibility. Lost a portion of the "rebate fee" income, but won consumer praise and social praise.
From the perspective of the managers, through this move, they are also expressing a position: to comfort and guide people to try not to go to Wuhan and try not to go out in Wuhan.
Not only long-distance travel service companies, but also e-commerce platforms have announced that all merchants selling masks on its platform will not allow price increases and provide special official subsidies for mask products; online car companies also start emergency plans In addition to similar cancellation-free measures, there have also been measures to distribute masks and disinfectant solutions to Wuhan's ride-hailing drivers.
All these reflect the market rationality of the enterprise. If you do it, you will get extra points. If you do n’t do it, you may get spit out. Why not? And other industries such as shopping malls, restaurants, cinemas and other crowds can also have corresponding "supernormal" measures to cooperate with epidemic prevention and control.
In front of the epidemic, social responsibility is the best advertising marketing. This is an exam and a test.