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The Role of Text Messages in Patient-Physician Communication about the Influenza Vaccine

tetano

Editor, Senior Moderator
J Mob Technol Med. 2018 Sep;7(2):55-59. doi: 10.7309/jmtm.7.2.8.
[h=1]The Role of Text Messages in Patient-Physician Communication about the Influenza Vaccine.[/h] Kumar D[SUP]1[/SUP], Hemmige V[SUP]2,[/SUP][SUP]3[/SUP], Kallen MA[SUP]4[/SUP], Street RL Jr[SUP]2,[/SUP][SUP]5,[/SUP][SUP]6[/SUP], Giordano TP[SUP]2,[/SUP][SUP]5[/SUP], Arya M[SUP]2,[/SUP][SUP]5[/SUP].
[h=3]Author information[/h]

[h=3]Abstract[/h] [h=4]Background:[/h] Racial and ethnic minorities face disparities in receiving the influenza vaccination. A text message intervention could deliver personalized and timely messages to counsel patients on asking their physician for the vaccination.
[h=4]Aims:[/h] We assessed whether patients would be receptive to influenza vaccination text messages.
[h=4]Methods:[/h] Participants were recruited from a sample of low-income, racial and ethnic minority primary care patients. Participants completed a self-administered survey. Descriptive statistics were used to analyze the data.
[h=4]Results:[/h] There were 274 patients who participated and answered the questions of interest, of whom 70% were racial and ethnic minorities and 85% owned a cell phone. Thirty-six percent reported they had never received an influenza vaccination recommendation from their physician. However, 84% would be comfortable asking their physician for the influenza vaccination. Of cell phone-owning participants who would be comfortable asking their physician about the influenza vaccination, 80% would also be comfortable receiving a text message reminder.
[h=4]Conclusion:[/h] Text messages may be an acceptable channel to prompt patients to discuss the annual influenza vaccination with their physicians. Text messaging is a feasible tool to engage patients in their health and improve annual influenza vaccination rates among low-income, racial and ethnic minority patients.


[h=4]KEYWORDS:[/h] health communication; healthcare disparities; influenza vaccination; mHealth; minority health; telemedicine; text messaging

PMID: 30687410 PMCID: PMC6347375 DOI: 10.7309/jmtm.7.2.8
 
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